Reviews

Summary of 2,107 verified reviews

78
Good

Good city hotel. Easily accessible by car and offers nearby parking areas. Nice grounds with great facilities for kids. Bar is awesome. Popular among families.

“Bar staff were friendly and efficient” “Close to motorway”

OK Overall Ranking Top 58% in city
Excellent City Hotel Top 2% in city
Excellent Family Hotel Top 3% in city

Good to know

  • Good bar service

    “Bar staff were friendly and efficient” “Really helpful, friendly barman”

  • Nice kids facilities

    “Big playground”

  • Great menu

    “Dinner was excellent” “Nice food menu”

  • Wonderful housekeeping

    “Housekeeping staff friendly” “Cleaners were not very nice and not helpful”

Review highlights

Location

88/100
277 reviews

Great location near lots of shopping. Excellent parking and car access.

“Good location” “Grocery/shops were very near” “Free parking”

Service

81/100
578 reviews

Average reception, but good overall service. Bar, restaurant, and housekeeping staff are great. Booking process is sufficient.

“Friendly staff” “Straight for three nights” “Great service”

Food

79/100
254 reviews

Great menu with excellent food, especially dessert. Bad side dishes.

“Good food” “Celery soup that was nice” “Restaurant are good and clean”

Bar

73/100
127 reviews

Bar is awesome. Standard alcoholic drinks.

“Bar is also very pleasant and well laid out” “Residents lounge was excellent” “Bar food reasonable and tasty”

Breakfast

62/100
164 reviews

Breakfast is average.

“Good breakfast selection” “Fried eggs lovely” “Cooked breakfast was overcooked and dry”

Room

59/100
613 reviews

Average rooms with standard beds. Disappointing TV's, furnishings, air conditioning and bathrooms.

“Radiator in room” “Room was cold” “Lack of plug sockets”

Comfort

46/100
194 reviews

Adequate beds but noisy rooms lacking in comfort inadequately air-conditioned.

“Bed was rock hard not a bit comfortable” “Noisey enviroment” “Room was tiny”

WiFi

36/100
74 reviews

Bad internet service.

“WiFi did not work” “Poor wi-fi broadband” “Wifi in my room didn't work”

Wellness

25/100
14 reviews

Bad fitness area.

“Basic gym” “No Leisure facility”

Ranked top 37% by families, with a score of 78

Good to know

  • Good restaurant service

    “Waitresses who were very friendly and helpful” “Restaurant staff were amazing”

  • Wonderful housekeeping

    “Housekeeping staff friendly” “Cleaners were not very nice and not helpful”

  • Accessible parking

    “Free parking” “Free onsite parking”

  • Great location

    “Good location” “Grocery/shops were very near”

Review highlights

Location

89/100
69 reviews

Great location and easy parking.

“Good location” “Grocery/shops were very near” “Free parking”

Food

77/100
63 reviews

Menu is excellent with tasty food.

“Good food” “Celery soup that was nice” “Restaurant are good and clean”

Service

75/100
129 reviews

Average reception, but good overall service. Excellent service from wait staff and housekeeping.

“Friendly staff” “Straight for three nights” “Great service”

Value for Money

74/100
29 reviews

Best value for money.

“Good value” “Easy to find Meal price” “Good price”

Breakfast

57/100
41 reviews

Breakfast is average.

“Cooked breakfast was overcooked and dry” “Breakfast not good and quite expensive” “Good breakfast selection”

Room

47/100
138 reviews

Bad rooms with terrible bathrooms. Beds, TV and furniture are not great.

“Room was cold” “Lack of plug sockets” “Shower was very noisy and was cold”

WiFi

44/100
21 reviews

Bad internet service.

“WiFi did not work” “Poor wi-fi broadband” “Wifi in my room didn't work”

Comfort

42/100
50 reviews

Not very comfortable, with bad beds.

“Bed was rock hard not a bit comfortable” “Noisey enviroment” “Room was tiny”

Ranked top 53% by couples, with a score of 78

Good to know

  • Bad air conditioning

    “No air conditioning” “No ventilation”

  • Good bar service

    “Bar staff were friendly and efficient” “Really helpful, friendly barman”

  • Good accessibility by car

    “Close to motorway” “Good transport from the hotel”

  • Bar is awesome

    “Bar is also very pleasant and well laid out” “Residents lounge was excellent”

Review highlights

Location

88/100
51 reviews

Great location. Excellent parking and car access.

“Good location” “Grocery/shops were very near” “Free parking”

Service

83/100
106 reviews

Average reception, but good overall service. Good bar service.

“Friendly staff” “Straight for three nights” “Great service”

Food

75/100
44 reviews

Uninspiring menu, but good food nonetheless.

“Good food” “Celery soup that was nice” “Restaurant are good and clean”

Breakfast

60/100
27 reviews

Breakfast is average.

“Fried eggs lovely” “Cooked breakfast was overcooked and dry” “Self -service breakfast was a bit hectic”

Room

59/100
115 reviews

Rooms are mediocre with standard beds, however bathrooms are unacceptable. A/C and TV are unacceptable.

“Room was cold” “Quiet room” “Comfortable bed”

Comfort

46/100
39 reviews

Poor A/C and low comfort, but decent beds.

“Bed was rock hard not a bit comfortable” “Noisey enviroment” “Room was tiny”

WiFi

31/100
10 reviews

Bad internet service.

“WiFi did not work” “Poor wi-fi broadband” “Wifi in my room didn't work”

Ranked top 53% by solo travelers, with a score of 78

Good to know

  • Bad internet service

    “WiFi did not work” “Poor wi-fi broadband”

  • Bar is awesome

    “Bar is also very pleasant and well laid out” “Residents lounge was excellent”

  • Accessible parking

    “Free parking” “Free onsite parking”

  • Fantastic service

    “Friendly staff” “Straight for three nights”

Review highlights

Location

88/100
27 reviews

Great location and easy parking.

“Good location” “Grocery/shops were very near” “Free parking”

Service

87/100
54 reviews

Average reception, but good overall service.

“Friendly staff” “Straight for three nights” “Great service”

Food

82/100
26 reviews

Delicious food.

“Good food” “Celery soup that was nice” “Restaurant are good and clean”

Bar

73/100
17 reviews

Bar is awesome.

“Bar is also very pleasant and well laid out” “Residents lounge was excellent” “Bar food reasonable and tasty”

Room

65/100
63 reviews

Rooms are mediocre with standard beds, however bathrooms are unacceptable.

“Comfortable bed” “Radiator in room” “Room was cold”

Breakfast

64/100
13 reviews

Breakfast is average.

“Cooked breakfast was overcooked and dry” “Great breakfast” “Breakfast not good and quite expensive”

Comfort

51/100
10 reviews

Beds are decent and generally comfortable.

“Quiet room” “Bed was rock hard not a bit comfortable” “Noisey enviroment”

WiFi

38/100
18 reviews

Bad internet service.

“WiFi did not work” “Poor wi-fi broadband” “Wifi in my room didn't work”

Ranked top 32% by business travelers, with a score of 78

Good to know

  • Best value for money

    “Good value” “Easy to find Meal price”

  • Delicious food

    “Good food” “Celery soup that was nice”

  • Uncomfortable

    “Bed was rock hard not a bit comfortable” “Noisey enviroment”

  • Great location

    “Good location” “Grocery/shops were very near”

Review highlights

Location

87/100
9 reviews

Great location.

“Good location” “Grocery/shops were very near” “Free parking”

Service

82/100
17 reviews

Fantastic service.

“Friendly staff” “Straight for three nights” “Great service”

Food

79/100
12 reviews

Delicious food.

“Good food” “Celery soup that was nice” “Restaurant are good and clean”

Value for Money

71/100
13 reviews

Best value for money.

“Good value” “Easy to find Meal price” “Good price”

Breakfast

57/100
7 reviews

Breakfast is average.

“Cooked breakfast was overcooked and dry” “Great breakfast” “Self -service breakfast was a bit hectic”

Room

56/100
17 reviews

Average rooms with standard beds.

“Comfortable bed” “Shower was very noisy and was cold” “Room was cold”

Comfort

44/100
6 reviews

Okay beds but not comfortable overall.

“Bed was rock hard not a bit comfortable” “Noisey enviroment” “Room was tiny”

Good to know

  • Poor bathroom

    “Shower was very noisy and was cold” “En-suite bathroom poorly stocked”

Review highlights

Location

88/100
7 reviews

Great location.

“Good location” “Grocery/shops were very near” “Free parking”

Service

78/100
11 reviews

Fantastic service.

“Friendly staff” “Straight for three nights” “Great service”

Value for Money

77/100
5 reviews

Best value for money.

“Good value” “Easy to find Meal price” “Good price”

Room

67/100
10 reviews

Rooms are alright, but bathrooms are not great.

“Shower was very noisy and was cold” “Quiet room” “Radiator in room”

Breakfast

66/100
8 reviews

Breakfast is average.

“Good breakfast selection” “Breakfast not good and quite expensive” “Cooked breakfast was overcooked and dry”

Good to know

  • Good accessibility by car

    “Close to motorway” “Good transport from the hotel”

  • Great reception

    “Reception staff are warm and friendly” “Lady at the reception who was very courteous and efficient”

  • Poor bathroom

    “Shower was very noisy and was cold” “En-suite bathroom poorly stocked”

Review highlights

Location

90/100
20 reviews

Great location with good access by car.

“Good location” “Grocery/shops were very near” “Free parking”

Service

79/100
18 reviews

Great service, especially at reception.

“Friendly staff” “Straight for three nights” “Great service”

Food

72/100
14 reviews

Delicious food.

“Good food” “Celery soup that was nice” “Restaurant are good and clean”

Room

66/100
21 reviews

Rooms are mediocre with standard beds, however bathrooms are unacceptable.

“Shower was very noisy and was cold” “Radiator in room” “Quiet room”

Breakfast

58/100
9 reviews

Breakfast is average.

“Breakfast not good and quite expensive” “Self -service breakfast was a bit hectic” “Good breakfast selection”

Comfort

50/100
8 reviews

Okay beds but not comfortable overall.

“Bed was rock hard not a bit comfortable” “Noisey enviroment” “Room was tiny”

Good to know

  • Good bar service

    “Bar staff were friendly and efficient” “Really helpful, friendly barman”

  • Wonderful housekeeping

    “Housekeeping staff friendly” “Cleaners were not very nice and not helpful”

  • Average beds

    “Bed was rock hard not a bit comfortable” “Lumpy bed clothes”

  • Nice kids facilities

    “Big playground”

Review highlights

Location

88/100
241 reviews

Great location near lots of shopping. Excellent parking and car access.

“Good location” “Grocery/shops were very near” “Free parking”

Food

81/100
233 reviews

Great menu with excellent food, especially dessert.

“Good food” “Celery soup that was nice” “Restaurant are good and clean”

Service

81/100
545 reviews

Average reception, but good overall service. Bar, restaurant, and housekeeping staff are great. Booking process is sufficient.

“Friendly staff” “Straight for three nights” “Great service”

Bar

72/100
122 reviews

Bar is awesome. Standard alcoholic drinks.

“Bar is also very pleasant and well laid out” “Residents lounge was excellent” “Bar food reasonable and tasty”

Breakfast

63/100
146 reviews

Breakfast is average.

“Cooked breakfast was overcooked and dry” “Fried eggs lovely” “Good breakfast selection”

Room

57/100
570 reviews

Rooms are fine, except for the bathrooms and beds. Bad televisions, air conditioning, and furnishings.

“Lack of plug sockets” “Quiet room” “Room was cold”

Comfort

45/100
180 reviews

Shoddy, uncomfortable beds in noisy rooms with deficient A/C.

“Bed was rock hard not a bit comfortable” “Noisey enviroment” “Room was tiny”

WiFi

36/100
73 reviews

Bad internet service.

“WiFi did not work” “Poor wi-fi broadband” “Wifi in my room didn't work”

Wellness

25/100
14 reviews

Bad fitness area.

“Basic gym” “No Leisure facility”

Ranked top 32% by families, with a score of 79

Good to know

  • Good restaurant service

    “Waitresses who were very friendly and helpful” “Restaurant staff were amazing”

  • Bad furniture

    “Furniture is a bit dated” “Sofa and it was very hard”

  • Wonderful housekeeping

    “Housekeeping staff friendly” “Cleaners were not very nice and not helpful”

  • Accessible parking

    “Free parking” “Free onsite parking”

Review highlights

Location

91/100
62 reviews

Great location and easy parking.

“Good location” “Grocery/shops were very near” “Free parking”

Food

77/100
58 reviews

Menu is excellent with tasty food.

“Good food” “Celery soup that was nice” “Restaurant are good and clean”

Service

76/100
125 reviews

Average reception, but good overall service. Excellent service from wait staff and housekeeping.

“Friendly staff” “Straight for three nights” “Great service”

Breakfast

58/100
39 reviews

Breakfast is average.

“Breakfast not good and quite expensive” “Self -service breakfast was a bit hectic” “Cooked breakfast was overcooked and dry”

Room

45/100
130 reviews

Bad rooms with terrible bathrooms. Beds, TV and furniture are not great.

“Room was cold” “Lack of plug sockets” “Shower was very noisy and was cold”

WiFi

44/100
21 reviews

Bad internet service.

“WiFi did not work” “Poor wi-fi broadband” “Wifi in my room didn't work”

Comfort

42/100
49 reviews

Not very comfortable, with bad beds.

“Bed was rock hard not a bit comfortable” “Noisey enviroment” “Room was tiny”

Ranked top 55% by couples, with a score of 78

Good to know

  • Good bar service

    “Bar staff were friendly and efficient” “Really helpful, friendly barman”

  • Good accessibility by car

    “Close to motorway” “Good transport from the hotel”

  • Average beds

    “Bed was rock hard not a bit comfortable” “Lumpy bed clothes”

  • Bar is awesome

    “Bar is also very pleasant and well laid out” “Residents lounge was excellent”

Review highlights

Location

87/100
45 reviews

Great location. Excellent parking and car access.

“Good location” “Grocery/shops were very near” “Free parking”

Service

83/100
101 reviews

Average reception, but good overall service. Good bar service.

“Friendly staff” “Straight for three nights” “Great service”

Food

77/100
40 reviews

Uninspiring menu, but good food nonetheless.

“Good food” “Celery soup that was nice” “Restaurant are good and clean”

Breakfast

60/100
22 reviews

Breakfast is average.

“Good breakfast selection” “Great breakfast” “Cooked breakfast was overcooked and dry”

Room

58/100
106 reviews

Average rooms with standard beds. Bad TVs and bad bathrooms.

“Shower was very noisy and was cold” “Lack of plug sockets” “Quiet room”

Comfort

46/100
35 reviews

Okay beds but not comfortable overall.

“Bed was rock hard not a bit comfortable” “Noisey enviroment” “Room was tiny”

WiFi

31/100
10 reviews

Bad internet service.

“WiFi did not work” “Poor wi-fi broadband” “Wifi in my room didn't work”

Ranked top 51% by solo travelers, with a score of 77

Good to know

  • Bad internet service

    “WiFi did not work” “Poor wi-fi broadband”

  • Bar is awesome

    “Bar is also very pleasant and well laid out” “Residents lounge was excellent”

  • Accessible parking

    “Free parking” “Free onsite parking”

  • Fantastic service

    “Friendly staff” “Straight for three nights”

Review highlights

Location

88/100
26 reviews

Great location and easy parking.

“Good location” “Grocery/shops were very near” “Free parking”

Service

87/100
53 reviews

Average reception, but good overall service.

“Friendly staff” “Straight for three nights” “Great service”

Food

82/100
24 reviews

Delicious food.

“Good food” “Celery soup that was nice” “Restaurant are good and clean”

Bar

73/100
17 reviews

Bar is awesome.

“Bar is also very pleasant and well laid out” “Residents lounge was excellent” “Bar food reasonable and tasty”

Room

65/100
61 reviews

Rooms are mediocre with standard beds, however bathrooms are unacceptable.

“Radiator in room” “Room was cold” “Quiet room”

Breakfast

64/100
13 reviews

Breakfast is average.

“Great breakfast” “Good breakfast selection” “Cooked breakfast was overcooked and dry”

Comfort

51/100
10 reviews

Beds are decent and generally comfortable.

“Room was tiny” “Quiet room” “Very clean , big , new furniture”

WiFi

38/100
17 reviews

Bad internet service.

“WiFi did not work” “Poor wi-fi broadband” “Wifi in my room didn't work”

Ranked top 53% by business travelers, with a score of 75

Good to know

  • Best value for money

    “Good value” “Easy to find Meal price”

  • Delicious food

    “Good food” “Celery soup that was nice”

  • Uncomfortable

    “Bed was rock hard not a bit comfortable” “Noisey enviroment”

  • Average beds

    “Bed was rock hard not a bit comfortable” “Lumpy bed clothes”

Review highlights

Location

90/100
7 reviews

Great location.

“Good location” “Grocery/shops were very near” “Free parking”

Service

83/100
15 reviews

Fantastic service.

“Friendly staff” “Straight for three nights” “Great service”

Food

79/100
12 reviews

Delicious food.

“Good food” “Celery soup that was nice” “Restaurant are good and clean”

Value for Money

71/100
11 reviews

Best value for money.

“Good value” “Easy to find Meal price” “Good price”

Breakfast

57/100
7 reviews

Breakfast is average.

“Cooked breakfast was overcooked and dry” “Self -service breakfast was a bit hectic” “Breakfast not good and quite expensive”

Room

56/100
17 reviews

Average rooms with standard beds.

“Shower was very noisy and was cold” “Radiator in room” “Comfortable bed”

Comfort

44/100
6 reviews

Okay beds but not comfortable overall.

“Bed was rock hard not a bit comfortable” “Noisey enviroment” “Room was tiny”

Review highlights

Location

81/100
8 reviews

Great location.

“Good location” “Grocery/shops were very near” “Free parking”

Review highlights

Room

60/100
6 reviews

Room is all right.

“Room was cold” “Lack of plug sockets” “Shower was very noisy and was cold”